Refund and Return Policy

3.1. Returns
You may return items within 30 days of receipt for a full refund, provided the item is unused, unworn, and in its original condition with tags attached. To initiate a return, please contact us at support@melae.shop.

3.2. Refund Process
Once we receive your return, we will process your refund to the original payment method. Please allow up to 10 business days for the refund to appear on your statement.

3.3. Non-Refundable Items
Some items, such as sale or clearance items, may not be eligible for a refund. Please check the product description for more details.

3.4. Exchanges
If you wish to exchange an item for a different size or color, please contact us within 30 days of receipt, and we’ll assist you with the exchange process.